We remove viruses/spyware/malware for a flat fee of $65.

We can pickup your system, you can drop off or we can provide remote support via the internet.

Call us today. 703-338-0031

smss32.exe smss.exe pc helpware your computer may be infected pc scan

Printsmith software listens on port 5800, 5901. Remote access applications that use these ports will conflict with the PrintSmith software. You will have to disable the RA software to connect to the PrintSmith host.
You may re-enable the RA software after you have connected to the host.

Applications known to have this conflict. Teamviewer and TightVNC.

This post is a result of a client spending hours on the phone with PrintSmith tech support. They were told repeatedly the client could not connect to the host due to a time synchronization error. We resolved the issue in less than 5 minutes.

If you need help with any PrintSmith issue please call us today!
703-338-0031

Verizon has decided it will no longer allow PORT 25 to send email. They are in the process of migrating all clients to replace PORT 25 with PORT 587 for SMTP.

This change will theoretically make your email server more secure and help to prevent /reduce SPAM.

If you need help changing your SMTP PORT from 25 to 587, please call us today. 703-338-0031

If you computer is not running the way it once ran. Here are a few things you can do to help speed it up.

Run Windows Defrag

Run Windows Disk Cleanup

Run Windows Disk Checker

Update and Run your Anit-Virus program

Download a good spyware checker like Spybot S&D or Adware, update and run

If you follow these steps on a monthly basis, Along with backing up your data, you will keep your computer in tip-top condition.

To remove av scan simply go to add remove programs and uninstall. Reboot computer. Update antivirus definitions and do full scan,

Call us today!

We’re here to help you.

Manassas Nokesville Bristow Stonewall Fairfax Centreville Gainesville Haymarket Warrenton Vent Hill Dale City Forest Park Osborne Battlefield Kettle Run Brentsville Catlett Virginia Maryland District of Columbia Winchester Plains Fauquier Bealeton Marshall New Baltimore Broad run Paris Coles Dumfries Occoquan Ashburn, Leesburg, Falls Church, Great Falls, Lorton, Merrifield, McLean, Fairfax, Centreville, Clifton, Mount Vernon, Newington, Oakton, Quantico, Springfield, Woodbridge, Fredericksburg, Spotsylvania, Stafford, Flint Hill, Hume, Markham, Middletown, Millwood, Bealeton, Washington, Stephens City, Alexandria, Arlington, Dulles, Reston, Chantilly, Hamilton, Herndon, Nokesville, Upperville, The Plains, Burke, Annandale, Dumfries, Dunn Loring, Sterling, Vienna, Berryville, Round Hill, Purcellville, Middleburg, Winchester, Orlean, Paris, Delaplane, Catharpin, Bristow, Broad Run, Gainesville, Haymarket, Manassas, Marshall, Warrenton, Rixeyville, Charlottesville, Culpeper, Washington, DC and Metropolitan Washington, DC area including parts of Maryland, i.e., Silver Spring, Gaithersburg, Chevy Chase, Bethesda, Rockville, Potomac

Don’t Panic!

First, don’t panic!!! We receive so many calls from clients that are panicking about viruses.

Here are some steps to try to deal with viruses.

1. Update your antivirus program by doing an internet update.
2. Run a full virus scan on your computer. (delete any viruses found)
3. Restart your computer, run the full virus scan again.
4. If you still have virus activity after all this, you need professional help.

DO NOT:

1. Purchase software that claims it will remove this virus from your computer.
2. Google search and frantically download the first software that claims to remove the virus
3. Attempt to delete items from the registry based on a random search of the virus on a search engine.

Call on us, we’re here to help you!

There are many anti virus programs out there. You’ve heard of all the heavily marketed products.

But here are a few FREE antivirus programs that provide the same protection the expensive paid programs provide. The license agreement requires these only be used on your home computer.

AVG

Clam

Avira

Download and check them out. Why pay annually to renew a product when you can get the same protection for FREE.

We know how tough it is out there.

Every Wednesday we are offering the pay what you can computer service. We’ll help you resolve your issues whether it’s a virus, spyware, bad hardware, printing or networking we’ll get you fixed up in a hurry.

Call us ahead of time and make your appointment.

We’re here for you.

Dell printers require services in order to operate successfully. Often times we receive calls about printing, the cause is some or all the services required to operate the software have been disabled.

The same case is true of many software applications. If the services required to run the program are disabled the software will not operate properly.

Simply reinstalling the software will not resolve this problem. You must manually enable the services so the program will operate properly.

As always, call us if you need support.