Don’t Panic!

First, don’t panic!!! We receive so many calls from clients that are panicking about viruses.

Here are some steps to try to deal with viruses.

1. Update your antivirus program by doing an internet update.
2. Run a full virus scan on your computer. (delete any viruses found)
3. Restart your computer, run the full virus scan again.
4. If you still have virus activity after all this, you need professional help.

DO NOT:

1. Purchase software that claims it will remove this virus from your computer.
2. Google search and frantically download the first software that claims to remove the virus
3. Attempt to delete items from the registry based on a random search of the virus on a search engine.

Call on us, we’re here to help you!

We know how tough it is out there.

Every Wednesday we are offering the pay what you can computer service. We’ll help you resolve your issues whether it’s a virus, spyware, bad hardware, printing or networking we’ll get you fixed up in a hurry.

Call us ahead of time and make your appointment.

We’re here for you.

Wireless internet operates on the 2.4GHz radio frequency. The same frequency as many cordless telephones.

If you have a 2.4GHz or 5.8GHz cordless telephone this could be the issue. 5.8GHz cordless phones often times, are dual band, using the 2.4GHz band to send or receive and the 5.8GHz band to send or receive.

For troubleshooting purposes power off the cordless phone and see how your internet works. Then, power the cordless phone back up and make a telephone call. Did you lose internet connectivity? (actually, you’re losing wireless network connectivity between your computer and your router) Better yet, have someone call your landline while your browsing the web. Did you get disconnected when the phone call came in?

A simple solution is to replace your 2.4GHz or 5.8GHz cordless telephone with the older 900MHz version. You could always do away with the cordless phone all-together.

Either way, we’re always here te help. Call us if you have any questions.